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A little appreciation goes a long way

Have you ever expressed appreciation and it's fallen flat?
Have you ever felt unappreciated?
Have you wondered why people respond differently to feedback and recognition?
If you've answered YES to any of the above, this e-zine is for you!

'Love' in the corporate context

It is important to express appreciation in a way that is meaningful to the recipient. ‘Love’ is not a word often used in the corporate context.

We do find, however, that effective team members in a business have an understanding of how love operates in the work environment. They know how to ensure that each of the people with whom they deal feels appreciated and that his or her contributions are truly valued and recognised.

In the table below are the Five Languages of Appreciation, which have been adapted from Gary Chapman’s book "The Five Love Languages".

The Five Languages of Appreciation

Affirmation tell someone, write a note
	Quality time spending time, listening
Receiving gifts tangible tokens of appreciation
	Acts of service random or planned acts of kindness
Belonging recognise contribution in a team setting

Ask yourself this...

As you look at the five languages ask yourself:

• Which of the five languages makes me feel truly appreciated?

• Which of the five languages makes my team members feel really special?

• How can I use these languages to make my fellow team members feel appreciated or to reaffirm the behaviours I DO want from them?

• How could I recognise someone’s fantastic contribution (and encourage them to do it again) by indirect affirmation (telling others about the great work that person has done)?

• How would spending some quality face-to-face time with one of the team encourage them to want to perform better?

• If I do something that people would not usually expect from me, how might they improve and do things that I don’t currently expect from them?

Email us and tell us your ideas of how to use The Five Love Languages to get the best performance out of your team bron@bclearning.com.au

Something to ponder

‘There's no substitute for personal contact ... people want to be recognised as people.’

Patricia M. Carrigan, Manager, General Motors

BC Learning Solutions Pty Ltd GPO Box 1499 Hobart TAS 7001
03 6243 8991 (phone) 03 6243 8997 (fax)
bron@bclearning.com.au

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